Back Home Books

Ordering Information

Prices and Sales Tax

Prices are in US dollars and do not include sales tax. Sales tax will be added at checkout to orders shipped to New York State addresses. GST/HST will be added to Canadian orders.

Shipping

Back Home Books currently ships to addresses in the United States and Canada. You will receive an e-mail notification when your purchase has shipped, which will include tracking information. For in-stock items, your order will ship in 1-2 days. Below is information about our standard shipping methods. If you require a different shipping method, please contact us and we will do our best to accommodate you!

US shipping costs are $3.59 for the first book, plus $1 for each additional book, up to a maximum shipping charge of $9.59. Shipping is by USPS Media Mail, which should arrive within 2-8 days of shipping in the continental US. Please note that Media Mail to addresses outside the continental US travels by boat and can take 4-6 weeks to arrive! Please contact us if you would prefer to have your package shipped by Priority Mail, in which case you will be billed the actual shipping costs.

Shipping to Canadian addresses is by USPS First Class International Mail for packages up to 4 lbs. The cost of shipping is calculated and displayed in your shopping cart. If the weight of your order is greater than 4 lbs, you will receive a "no shipping options available" error in the shopping cart or checkout. Please contact us to place your order and arrange shipment! Larger orders can be shipped for very reasonable rates by Airmail M-bag.

Your package should be delivered directly to your door without any additional fees, as Back Home Books is registered to collect GST/HST and books are not dutiable. However, Back Home Books will not be responsible in the case that any additional duties, taxes, or fees should happen to be incurred. We strive to make shipping as easy as possible for our Canadian customers, and are happy to receive feedback on your experience.

Special Orders and Group Orders

Please contact us with any special requests for books not currently in our catalog. We have access to books from many different Finnish publishers and will gladly find the book for you if it is available! Please note that special orders will take at minimum 2-3 weeks and possibly longer, depending on the stock status in Finland and our purchasing schedule. We will be happy to let you know the time frame and cost before you place an order.

We are happy to help with group orders and give discounts for orders of at least ten copies of any title. Please contact us for more information and a quote!

Forms of Payment Accepted

Back Home Books accepts PayPal, Visa, MasterCard and Discover. Your personal data and payment information are collected on a secure website and processed securely by PayPal.

Returns

Returns are accepted only on incorrect or damaged items within 7 days of receipt. If you receive an incorrect or damaged item, please contact us for a return mailing address. Your original and return shipping expenses will be refunded.

Privacy

Back Home Books does not receive or store your payment data, which is processed securely by PayPal. We will use your personal contact information only to contact you regarding your order and to send occasional e-mail updates about Back Home Books' products and promotions. You may unsubscribe from these e-mail updates at any time. Back Home Books will not share your data with any other party.

 

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